Protection

Are your systems safe from intruders and malicious viruses? With rapid changes in technology it is difficult to stay on top of the latest security and virus protection needs. DirectPointe configures and manages the security of your computing environment to provide the highest level of protection.

Firewall VPN Management		DirectPointe sets up a virtual private network (VPN) with our Complete Solution and as an option with our Managed Services. This provides us with a dedicated connection to your offices for ongoing remote monitoring and updates. If identified as a business requirement, DirectPointe will also provide configuration and support for end-user VPN connections or VPN connections to your business partners. Remote user VPN connections allow your employees to securely access the corporate network without the need to be on-site.
PC Virus Protection		Keeping PCs free of viruses is a significant concern for all companies in today's world of daily emerging threats. Our automated virus protection service checks each PC's virus pattern file hourly for each PC user that is connected to the corporate network. If users are off the network temporarily, the files are updated when reconnected to ensure the highest level of virus protection.
Remote PC Backup and Data Recovery		DirectConnect is the leading solution for PC backup and data recovery. Without any effort on your part, we automatically backup all of your PCs to ensure your data is safe and secure. Each employee's PC is automatically backed up behind the scenes to ensure each user has access to their files whenever they need them. We take the steps necessary to protect against data loss commonly caused by viruses, hackers, hard-drive crashes, power failures, accidental deletions, and other user errors. In the event that a user experiences a failure, DirectConnect also provides a data recovery function that allows PCs to restore a user's local data.
Spyware Protection and Removal		Spyware has become a growing problem that slows PC performance when opening programs or saving files, causes unwanted pop-up windows, changes the browser's home page, and causes other random problems. DirectPointe helps provide tools that check PCs for Spyware, and help remove infections. This improves the reliability and security of your PC environment
PC Patch Management		DirectPointe's patch management services help you automate the installation of critical updates and patches. Without centralized monitoring and management, it can be difficult to keep all of your PCs up-to-date. We work with you to coordinate testing of patches prior to deployment in your environment. We help automate this process to provide the maximum level of reliability and protection for your entire PC environment.
PC Security Suite / Personal Firewall		The PC Security Suite is designed to provide PC users with the tools to protect themselves from hackers and viruses. The service includes a subscription to our PC virus protection services and a personal firewall. The personal firewall protects your PC from unauthorized access.
Web Content Filtering and Reporting		Although the web can be a useful business tool, it can also impact employee productivity and present new risks. Our optional web content filtering solution allows organizations to filter or block any unwanted content that either creates a liability for your organization (pornography, hate, etc.) or hurts productivity (shopping, games, entertainment, etc.).
Vulnerability Audit		A vulnerability audit is more comprehensive than a vulnerability scan since it performs all the base-level security checks in addition to known vulnerabilities. DirectPointe's automated system enables you to identify vulnerabilities immediately to proactively fix them as quickly as possible.
Server Backup Monitoring & Administration		The critical data on your servers is your company's greatest asset. We help you setup a backup process to ensure the greatest protection of your data. We monitor and maintain you backup daily. We monitor backup logs and immediately notify you if there are critical errors during the backup process. DirectPointe assists in restoring data in the event of data loss to minimize business disruption.
Server Security Administration		DirectPointe monitors your servers to ensure maximum security and control. In addition to monitoring your servers, we track changes to system and configuration files. This enables you to more easily determine where changes occurred and take corrective action when needed.
Server Virus Protection		In additional to keeping PCs free of viruses, companies must also ensure all of the servers in the network are equally protected. Our automated virus protection service checks each server that is connected to the corporate network hourly to ensure a current virus pattern file. This comprehensive service detects and removes viruses from files and compressed files in real time to ensure they never spread through your environment.
Server Patch Management		With the growing range of critical updates for servers, it can be difficult to keep all your servers current. We work with you to coordinate testing of patches prior to deployment in your environment. DirectPointe helps you automate the installation of critical updates and patches to maintain the performance and security of your servers.
Intrusion Prevention		As your network grows, protecting from external and internal threats becomes increasingly difficult. Intrusion prevention services are an additional component of DirectPointe comprehensive security services to provide greater protection of your company's data.
MailPointe Anti-Virus and Anti-SPAM		DirectPointe's anti-virus and anti-SPAM services provide the highest level of virus and SPAM protection. The service processes all e-mail to scan for viruses and SPAM before any message enters your network. The service utilizes virus protection services from two leading vendors and updates pattern files every ten minutes to minimize exposure to newly realized viruses that can spread quickly.
MailPointe Secure Email		A large percentage of most company's e-mail communication contains proprietary information. In addition to a company's desire to protect this information, several new government regulations further drive the need to secure your e-mail communication. The secure e-mail service enables users to send and receive encrypted e-mail directly from their desktops as easily as regular e-mail. With a single click, users can encrypt and deliver any business communication without complex hardware and software to purchase, configure, and maintain.
MailPointe Message Archival		Many industries face new regulations that impact a company's need to preserve electronic records. The MailPointe Message Archival option assists companies with the complicated tasks of retaining, retrieving, and reporting on electronic communications. We provide a searchable, indexed archive of e-mail communication to ease monitoring, search, and retrieval.