Legal
DirectPointe offers a full suite of managed computing services that can handle up
to 100 percent of your business's computing infrastructure for a consistent monthly
fee. Our primary offering for the legal industry includes all the needed equipment,
software, management, and support.
Legal
Case Study
“Before DirectPointe, we had many e-mail and virus problems. DirectPointe
cleaned up our systems and made them safe for us and our clients. We could have
never made the transition to a new system without the DirectPointe team.”
—Steven Knowles, Attorney/Partner, Smith Knowles, Ogden, UT
Legal firms typically have many applications such as time, billing, accounting,
document management, and others that need to integrate securely. We extensively
test all your applications to ensure you have efficient and secure workflow. By
doing this, we are able to improve efficiency and significantly reduce the support
costs for your practice. Our secure network also gives you all the features your
firm needs to communicate effectively and reliably with clients and colleagues.
Industry Benefits
- Managed VPN connections to link multiple offices
- Automated local and remote back up ensure your data is always safe
- 24/7 monitoring to ensure safe computing environments
- Remote data backup to simplify data protection for remote sites and users
- Intrusion prevention services
- One consistent monthly fee
- One point of contact
Your business will not have to spend large sums of money upfront to properly outfit
the company with the needed computing infrastructure or hire additional resources.
What really makes us unique is that we provide one point of contact to prevent "finger
pointing" between vendors, and everything is included in your monthly fee.
We have experience working with law firms and the applicable business applications
which enables us to build your computing environment to run more smoothly. We are
sensitive to our client's productivity and spend 3-5 weeks planning the deployment
of our solutions. By planning in advance and completing much of the configuration
work at our facilities, we minimize the impact of a change to your computing environment.
After the planning phase and configuring the environment, we deploy our solution
over a weekend to keep your employees as productive as possible.
DirectPointe utilizes centralization and standardization to achieve economies of
scale, so we can manage IT better and more economically than our clients can internally,
with or without an existing IT staff. Review the services matrix below to learn
more about DirectPointe's services.
Legal Industry Service Suites
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Basic |
Professional |
Premiere |
| Management |
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| PC Monitoring and Optimization |
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| Asset Management |
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| PC Software Distribution |
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| Software Metering |
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| Automated Online Reporting |
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| Protection |
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| PC Internet Content Filtering and Reporting |
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| Remote PC Backup and Healing |
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| PC Virus Protection |
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| Spyware Protection and Removal |
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| PC Security Suite / Personal Firewall |
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| PC Patch Management |
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OS Only |
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| Weekly Security Vulnerability Audit |
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| Support |
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| Unlimited Self-Help and eLearning Modules |
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| Unlimited Standard Hours Support (8am-5pm M-F MST) |
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| Unlimited 24 x 7 Support |
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| Incident Response and Resolution Tracking |
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| Web-Based Training |
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| Optional PC Services |
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| POP E-mail |
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| Managed Exchange Messaging Services |
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| VPN Access for Remote Users |
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