Nationwide IT Outsourcing for Small & Midsize Businesses

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DirectPointe offers a full suite of managed computing services that can handle up to 100 percent of your business's computing infrastructure for a consistent monthly fee. Our primary offering for the insurance industry includes all the needed equipment, software, management, and support. DirectPointe also understands the requirements of reaching and maintain HIPAA compliance. This ensures the highest level of system security and protection for your PCs and servers. Our support staff also understands the standards regulated by the government to protect the confidentiality, integrity, and availability of personal health information (PHI).

Insurance Case Study

Industry Benefits

  • HIPAA Compliance Assistance
  • Managed VPN connections to link multiple offices
  • Automated local and remote back up ensure your data is always safe
  • 24/7 monitoring to ensure safe computing environments
  • One consistent monthly fee
  • One point of contact

Your business will not have to spend large sums of money upfront to properly outfit the company with the needed computing infrastructure or hire additional resources. What really makes us unique is that we provide one point of contact to prevent "finger pointing" between vendors, and everything is included in your monthly fee.

“When our computer system was stolen during the night, DirectPointe responded faster than the police! DirectPointe had everything restored to its exact state by the next day!”
—Neal Dastrup, Owner, Neal Dastrup Insurance, Orem, UT


We have experience working with Insurance providers and the applicable business applications which enables us to build your computing environment to run more smoothly. We are sensitive to our client's productivity and spend 3-5 weeks planning the deployment of our solutions. By planning in advance and completing much of the configuration work at our facilities, we minimize the impact of a change to your computing environment. After the planning phase and configuring the environment, we deploy our solution over a weekend to keep your employees as productive as possible.

“Since we have been with DirectPointe, we never think about our computers; all we do is turn them on!”
—Marla Hutchings, Office Manager, Neal Dastrup Insurance, Orem, UT


DirectPointe utilizes centralization and standardization to achieve economies of scale, so we can manage IT better and more economically than our clients can internally, with or without an existing IT staff. Review the services matrix below to learn more about DirectPointe's services.

Insurance Industry Service Suites

  Basic Professional Premiere
Management      
PC Monitoring and Optimization
Asset Management  
PC Software Distribution    
Software Metering    
Automated Online Reporting
Protection      
PC Internet Content Filtering and Reporting  
Remote PC Backup and Healing  
PC Virus Protection
Spyware Protection and Removal  
PC Security Suite / Personal Firewall    
PC Patch Management   OS Only
Weekly Security Vulnerability Audit    
Support      
Unlimited Self-Help and eLearning Modules
Unlimited Standard Hours Support (8am-5pm M-F MST)  
Unlimited 24 x 7 Support    
Incident Response and Resolution Tracking  
Web-Based Training  
Optional PC Services      
POP E-mail  
Managed Exchange Messaging Services    
VPN Access for Remote Users