DirectPointe, a leader in managed IT outsourcing services, today announced the acquisition of STI (System Technology Inc.), an award-winning provider of managed print services. The addition of printing services complements DirectPointe’s existing managed desktop, server and networking services, which manage a company’s IT needs for an affordable monthly fee.

“Printing is one of the most fundamental IT needs of a business, yet it is often problematic and expensive,” said DirectPointe CEO Michael Proper. "Now we can offer customers a comprehensive managed printing solution that streamlines all of their printing needs and costs."

Offices that implement either the DirectPointe Complete Solution or the DirectPointe Small Office Solution now have the added benefit of receiving immediate, real-time support for printers and multifunction devices. Through the DirectPointe Small Office Solution and the CentralPointe Server, information such as supplies status, error codes, driver updates, serial numbers, model numbers, service history and paper jam notifications are immediately communicated to DirectPointe for oversight, monitoring and reporting.

This information allows DirectPointe, and eventually partners, to proactively replenish toner inventories before they run out, schedule preventative service on a device before it breaks, and upgrade, configure and reset printing devices in real-time through the network, reducing the need to dispatch on-site service. Unprecedented 24/7 support is added via the DirectPointe eSupport link, which, at the push of a button, instantly connects customers to a qualified DirectPointe support agent.

Lawton Smith, CEO of STI, said, “This is a tremendous opportunity to drive real value into the small office printing environment. The efficiencies of the DirectPointe solution set, specifically the CentralPointe Server, open a huge window of opportunity for small businesses to quantify, control and reduce the costs involved with IT, including printing. This acquisition strengthens the common DirectPointe/STI purpose of making IT simple, manageable and affordable."

The STI managed printing service encompasses evaluation, acquisition, deployment, service, supply and disposal of office printing equipment and supplies to facilitate the management of office printing environments. Print, copy, scan, and fax functionality are all managed through a single vendor to reduce complexity, improve operational efficiency and control the cost associated with multiple vendors, manufacturers and suppliers. STI provides certified business solutions for HP, Xerox and Canon printing and multifunction equipment.

About DirectPointe
DirectPointe Inc., based in Lindon, Utah, with customers in all 50 states, provides managed computing services that make technology simple, manageable and affordable for small and mid-size businesses. The company takes ownership of the entire computing life cycle, including procurement, deployment, management, protection and support, so customers have one company to handle all their computing needs. Customers can deploy a complete solution to manage their entire environment or a subset of services to complement their existing infrastructure. DirectPointe Solutions are delivered for one consistent monthly payment to ease budgeting and eliminate upfront costs. For more information about DirectPointe, visit www.directpointe.com or call (801) 805-9700. Partners interested in leveraging DirectPointe solutions to provide their own branded offering can get more information at http://www.directpointe.com/partnercontact.