Management Team
James M. Martinos, President & CEO
James Martinos has over twenty years experience in the IT industry holding senior level positions with ProPay (COO), Microsoft (Financial Services Group Senior Manager), A.G Edwards (AVP and Officer of Technology Services), MasterCard (Director of Application Development), IBM (Technology Services Manager), Digital (Principal Architect), and GE (CAD/CAM Technologies Manager). Mr. Martinos has extensive experience in application development, systems management, contract management, sales and marketing, and systems integration initiatives. Most recently he founded and co-owned a senior-level consulting services firm in St. Louis, MO.
Michael K. Brown, VP Information & Security
Michael Brown has over eleven years experience in the Information Technology industry. He currently serves as the Vice President of Information and Security with responsibilities for DirectPointe's managed security services, co-location services, internal development, and security. Prior to joining DirectPointe, Mr. Brown worked for ten years for Satel, Inc., a Managed Security Services Provider (MSSP) offering security solutions and large software projects locally and internationally. He holds a Bachelors Degree in Anthropology from the University of Utah.
Alan Taylor, CFO
As an Executive Vice President and Chief Financial Officer Alan Taylor has been responsible for financial planning, management and reporting. Mr. Taylor brings more than 20 years of financial management and operating experience.
His prior experience includes the position of Director of Finance and Group Controller for the Product Development Organization at Novell, where he worked extensively in the product planning process. He has in-depth merger and acquisition experience combined with significant operational and international experience in finance and business development. Prior to Novell, he held analyst and senior level positions in finance and business development with Boeing, Ford Motor Company and Honeywell. Mr. Taylor received his Bachelor of Science in finance and an MBA from Brigham Young University.
Keith D. Carter, VP Finance
Keith Carter brings more than fifteen years experience in corporate finance and accounting with several leading technology companies. He has extensive experience in the preparation and analysis of financial statements, budgets, and cash flow forecasts. Prior to joining DirectPointe in 2002, Mr. Carter served as the Chief Financial Officer of the telecommunications division at IKON Office Solutions. He has experience in key management roles for Americom Technology, Megahertz Corporation, and Sigma Information Systems. He holds a Bachelors Degree in Accounting from Southern Utah University and an MBA Degree from Westminster College.
Daniel R. Atkinson, VP Sales and Marketing
Daniel Atkinson is a managing founder and Vice President of Sales. Mr. Atkinson has over sixteen years of advancing sales, sales management, and executive experience in technology. He was most recently the Vice President of Sales and Marketing for HomeCase.com. He has also worked for Megahertz Corp., U.S. Robotics, Computer Associates, Compaq Computer, and Create-A-Check. Mr. Atkinson has used his extensive experience to help develop DirectPointe's initial product and service offerings. He is responsible for developing and implementing DirectPointe's business development and marketing strategies.
Wallace B. Randolph, VP of Business Integration
Wallace Randolph is a managing founder as well as the Vice President of Support Services. Mr. Randolph is responsible for ensuring the highest customer satisfaction and loyalty rates through delivering world-class support and service. In doing so, he oversees the Network Operations Center and advances tiers of technical support, network implementations, and training. He has over sixteen years experience in customer support and operations. Most recently, Mr. Randolph was the Director of Specialized Distribution for Nu Skin Enterprises; in this role he was responsible for developing and implementing many of the company's customer service and distribution programs.
Curtis B. Blair, VP Channel and Partner Alliances
Curtis Blair serves as the Vice-President of Channel and Partner Alliances, having joined DirectPointe in 2006. He is responsible for the, tactics and programs to create interest, demand and recognition for DirectPointe and its products through the use of Channel Development, Online Marketing, Product Management and Strategic Relationships. Prior to joining DirectPointe, Mr. Blair served as the General Manager of Eggnesters, a leader in channel and lead generation activities for companies such as LowerMyBills.com and BankRate.com. Prior to that, Mr. Blair was the Director of Marketing at FILA Golf, a division of FILA Sport S.p.A. and as the Director of Sales at Marketing at Xavier Direct, a direct marketing firm which marketed investment training seminars for Investools and CNBC Online Investor Education.
Lawton Smith, AVP of Printing & Imaging
Lawton Smith has eleven years management experience in strategy, sales, service, and business development. Most recently he served as the President and CEO of System Technology Inc. (STI) located in Provo, Utah. Prior to merging with DirectPointe, STI and its dedicated staff concluded business activities with three consecutive Best of State Awards and a five year, eight-hundred percent net growth rate. Mr. Smith holds both APS and APC certifications for Printing and Imaging through Hewlett Packard and is responsible for the management, oversight, and strategic direction of DirectPointe’s managed printing services.
Seth Bailey, AVP of Consumer Group
Seth Bailey serves as the Vice President of the Consumer Division where he brings his strong background in entrepreneurship and leadership to establish the Consumer Division’s position as the leader in the home/individual technology support sector. Prior to joining DirectPointe, Mr. Bailey was CEO of iTOK – a company he founded in 2004. While at iTOK, Mr. Bailey grew the company to fulfill the vision of creating a solution for broadband service providers to deliver premium technical support direct to individuals securely through the internet. Prior to iTOK, Mr. Bailey successfully built and sold a multi-million dollar company that he started in 1999. At the time of his exit, his business had over 100 employees, serviced thousands of clients per year, and doubled profitable revenue every year for five straight years.
Sean Miller, AVP of Consumer Business Development
Sean Miller serves as Vice President of Business Development for DirectPointe’s Consumer division. Mr. Miller brings 13 years of entrepreneurial-driven business development, sales and operations leadership – including three successful global ventures, to the DirectPointe team. Most recently, Mr. Miller was co-founder, Chief Operating Officer and Executive Vice President of Sales and Business Development at iTOK where he was integral in the development of iTOK’s cutting edge technology and business processes enabling iTOK to grow revenues 350% annually. Prior to founding, iTOK, Mr. Miller started, scaled and sold a nationwide sales organization with over 200 sales representatives and was a co-founder of an international Nutraceutical company, growing the venture from business concept to successful sale in two years.
B. Craig Wilcox, AVP of Support Services
Craig Wilcox has over fourteen years of IT Management experience. He serves as the Vice-President of Support Services. Mr. Wilcox is responsible for delivering superior customer satisfaction, productivity, budget management and employee growth in a culture of sustained world class support organization. In doing so, he oversees a 24-hour Network Operations Center, advanced tiers of technical support, network implementations, field services, account management, and client training. At DirectPointe, he most recently created an Implementation Engagement Methodology and restructured the implementation team to increase quality and overall implementation efficiencies. Prior to joining DirectPointe, he has held positions with Novell (Novell Consultant), Meridian Business Services (Co-founder), MarketStar (ESS Business Manager & MarketStar/HP Strategic Advisor), and BrainStorm (Director of IT Training). He holds a Bachelor Degree in Psychology with a Business Management minor from Brigham Young University and a Masters Degree in Computer Information Systems from University of Phoenix.